Privacy Policy

Privacy Policy

Last Updated: [01/08/2024]

Welcome to SkinSurgeons (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including consultations and minor surgical procedures for skin lesions. This policy complies with UK and Scottish law, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

• Name
• Contact information (email address, phone number)
• Address
• Date of birth
• Medical history and other health information related to skin lesions
• Payment details (for processing transactions)

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

2. How We Use Your Information

We use information held about you in the following ways:

2.1 Personal Information:

• To provide you with information, products, or services that you request from us.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our service.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with personalised consultations and treatment plans.

2.2 Non-Personal Information:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
• As part of our efforts to keep our site safe and secure.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

3. Disclosure of Your Information

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If SkinSurgeons or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of SkinSurgeons, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• With medical professionals involved in your care, if necessary, to provide you with treatment.

4. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information transmitted to our site.

5. Your Rights

Under the Data Protection Act 2018 and the UK GDPR, you have the following rights in relation to your personal data:

• Right to Access: You have the right to request a copy of the information that we hold about you.
• Right to Rectification: You have the right to correct data that we hold about you that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you can ask for the data we hold about you to be erased from our records.
• Right to Restrict Processing: Where certain conditions apply, you have the right to restrict our processing of your data.
• Right to Data Portability: You have the right to have the data we hold about you transferred to another organisation.
• Right to Object: You have the right to object to certain types of processing, such as direct marketing.
• Right to Object to Automated Processing: You have the right to object to decisions being taken by automated means.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Retention of Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of those other websites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[Contact Information]

Thank you for visiting SkinSurgeons.